SHIPPING & DELIVERY

Shipping Times and Costs

U.S. Orders:
We offer free shipping for all orders with addresses within the United States, including Puerto Rico using UPS. Please note we do not ship to PO boxes or shipping/freight forwarders.
UPS Ground: Free
UPS Next Day Air: $75

International Orders:
We offer free express worldwide shipping using DHL. Please note we do not ship to PO boxes.  

Holiday 2024 Shipping Deadlines:
Ground: December 12th
Next Day Air: December 17th
International Express: December 12th

Holiday 2024 Shipping Deadlines (Monogram Orders):
Ground: November 27th
Next Day Air: December 4th
International Express: November 29th

Estimated Delivery Time

Orders placed before 12:00 pm (EST) will be dispatched within 3-5 business days. You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or U.S. federal holidays.

Please note that due to high order volume, we are experiencing processing delays on all orders. For inquiries on the status of your order, please reach out to contact@mansurgavriel.com. We apologize for any inconvenience that this may cause.

UPS Ground (within the US): 2-7 business days
UPS Next Day Air (within the US): 1 business day
International DHL Express Shipping: up to 3-7 business days. Please check tracking once shipped.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your Mansur Gavriel account to check on your order status at any time. International orders that have been shipped can be tracked by clicking here.

Taxes and Duties

US Orders:

For orders shipping within the US, sales tax will be charged at checkout on orders shipping to the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, New Jersey, New York, North Carolina, Texas, Ohio, Oklahoma, Pennsylvania, Virginia, Washington, Wisconsin

International Orders:

For orders shipping to a country on our DDP list, taxes and duties are able to be prepaid at checkout or otherwise are already included in the product price. The total is shown at checkout.

For orders shipping  to a country on our DDU list, the order will be subject to duties and taxes upon receipt and payable by the customer.

Please see our list of DDP/DDU countries below: 

DDP Countries:

Australia, Austria, Belgium, Bulgaria, Canada, Czech Republic, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Ireland (Republic of), Italy, Japan, Korea (South), Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Reunion, Romania, Singapore, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom

DDU Countries:

Andorra, Anguilla, Armenia, Azerbaijan, Belarus, Bhutan, Bonaire, Saint Eustatius and Saba, Cape Verde, Cayman Islands, Cook Islands, Curacao, East Timor, Eritrea, Ethiopia, F.Y.R.O.M. (Macedonia), Falkland Islands, Faroe Islands, French Polynesia, Georgia, Gibraltar, Greenland, Guinea, Guinea-Bissau, Haiti, Iraq, Kazakhstan, Kiribati, Kyrgyzstan, Laos, Libya, Madagascar, Malawi, Marshall, Islands, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Mozambique, Nauru, Nepal, New Caledonia, Northern Mariana Islands, Palau, Russia, Samoa, San Marino, Sao Tome and Principe, Solomon Islands, St Barthelemy, Sudan, Suriname, Thailand, Tonga, Tunisia, Tuvalu, Ukraine, Uzbekistan, Vanuatu, Vatican City State (Holy See), Zambia, Zimbabwe